Frequently Asked Questions

Question: When can I expect my order?
Answer:

Since you ordered a digital product, you will receive an email with a download link immediately after payment. It may take a few minutes, but check your spam folder if you can't find the email.

Question: I have received my order, what now?
Answer:

With every digital product you will receive a manual with clear instructions. In this manual we explain step by step how you can edit and use the product. Whether you want to make adjustments or just want to know how everything works, the manual will help you on your way!

Question: The expected delivery time has passed, where is my order?!
Answer:

Digital products are delivered immediately after payment. If you have not received the download link, please check your spam or junk mail folder. If the problem persists, please contact us.

Question: What are the shipping costs?
Answer:

There are no shipping charges for digital products as there is no physical shipping.

Question: I am not satisfied with my order, can I return it?
Answer:

Digital products cannot be returned, as you get immediate access after purchase. However, if the product does not meet the description or shows technical problems, please contact us for a solution.

If your question is not listed here, please contact us at support@shopwithme.nl